SatvikAradhna Business & Privacy Policy

(Registered under Indian Proprietorship Law)

At SatvikAradhna, your faith and privacy are sacred to us. We are committed to delivering authentic spiritual services while protecting your personal information and ensuring a safe, secure, and devotional experience.

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1. Authenticity & Service Standards

• Certified Priests: All pujas and rituals are performed by verified and experienced Vedic pandits.
• Temple Partnerships: Offerings (chadava) are made only at recognized temples across India.
• Transparency: Proof of service (photos, videos, or certificates) is shared within 24–72 hours of puja completion.

2. Information We Collect

We collect personal information only when you:

• Book a puja or spiritual service
• Provide Name, Gotra, Birth Details, etc. for Sankalp
• Contact us via forms, WhatsApp, or customer support
• Purchase a product or request Prasad delivery

This may include:

• Name, phone number, email
• Postal address for delivery
• Payment information (handled securely by payment gateways)
• Optional birth or family information for astrology or rituals

3. How We Use Your Information

• Schedule and perform booked pujas
• Share name and gotra with temple priests for authentic sankalp
• Send updates, darshan videos, and tracking information
• Deliver prasad and sacred items
• Improve services and spiritual support

We do not sell, rent, or share your data with third-party marketers.

4. Data Protection

• Data is stored on secure, encrypted systems
• Payments are processed via trusted gateways like Razorpay
• Payment data is not stored on our servers
• Access is restricted to authorized personnel only

5. Cookies & Analytics

We may use cookies or analytics tools to understand usage and improve services. You may block or clear cookies through your browser settings.

6. Delivery of Prasad & Chadava

• Pan-India Delivery: 5–7 business days
• Packaging: Hygienically packed and sealed
• Tracking: Delivery status available via app

7. Cancellation & Refund Policy

• Cancellations allowed up to 12 hours before scheduled puja
• Full refund within the allowed cancellation window
• No refund once puja has been performed
• Failed services will be rescheduled or refunded

8. Third-Party Services

If you interact with third-party services such as WhatsApp or payment gateways, their respective privacy policies may apply.

9. Your Rights

You may request access, correction, or deletion of your data by contacting:
Email: support@SatvikAradhna.in

10. Proprietorship & Legal Compliance

• Registered under Indian Proprietorship Law
• Compliant with Indian IT, consumer protection, and data privacy laws
• Jurisdiction: Courts of Ujjain, Madhya Pradesh

11. Policy Updates

This policy may be updated periodically to reflect changes in services or legal requirements. The latest version will always be available on our website and app.